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Your right, but Google still has polices and procedures to follow for hiring that do blanket across the company. It could be some thing like, do not contact former employees unless a human vets it.

In a situation with former employees, you have to take into account all that has happened with them. Because the employee sure will (for better or worse).

If you have different groups operating for hiring, they need tools and info to work better. I'm not faulting google for this incident, I just think it could be done better.



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