I don't know, man. For the past year I've been having the "pleasure" of using Windows again for the first time in 16 years. My coworkers recommended I try the WSL since in their eyes I'm a "Linux guy". Well, the WSL crashed an hour into using it (forcing me to reboot Windows because nothing else helped) and then a couple more times that very same day. On a fresh Windows installation.
I ended up installing VMWare and using a full Linux VM. Yes, VMWare. That's how desperate I was.
You're right. It can't possibly be bad leadership and poor decisions. Sometimes you just slip on a patch of ice and that's how you lost your business.