It’s a SaaS, and the most expensive SaaS available.
If you’re saying an LLM provides more value than the office productivity suites , mail platforms and meeting platforms which run essentially the planet: then I am afraid, you have drunk the kool-aid.
If you’re evaluating software licenses you have to weigh the price to value, there can be value to these LLMs but its not 3x the productivity of Mail+Spreadsheets+Live Meetings+presentations+wordprocessing+filesharing.
If you really think the value add by LLMs is comparable to email and calendar, I don’t understand why you don’t understand my point that you’re not the customer Anthropic cares about.
The cost of offering a service and the cost of buying a service are correlated but not the customers problem.
If you are the most expensive SaaS on a docket sheet and you’re also the least reliable you had better be delivering some serious value in the times you’re up otherwise customers won’t depend on you and you’ll be the first one out.
Nobody wants to pay premium prices for things they can’t depend on. If you cant understand that then you need to stop offloading critical thinking to your AI tools because your mind needs the exercise.
Compare it to hosting models locally, that would be more apt. Or renting GPUs from cloud vendors.