The problem is people are ok or are even proud of not knowing how their stuff works, even the author isn't ashamed that he has to ask a salesmen what car to buy. People in Africa can take apart your car and put it back together, people in India can become experts in computing from a computer stuck in a wall[1].

Rich lazy first world humans are proud of the fact that they have advanced technology they don't need to understand, its a sign of luxury and 'success' like new clothes you just throw away as fashion changes.

1.http://www.ted.com/talks/sugata_mitra_the_child_driven_educa...