> Imagine what the ubiquitous "grandma" is going to think when her graphics drivers stop working after an prompted update.
That wouldn't be a problem if OEMs sold computers with Linux pre-installed and fully supported. Dells would run a Dell distro of Linux that's properly tested on their hardware.
Dell does sell computers with Linux pre-installed. Personally, I'd love to one of their developer ultrabooks, but they are still subject to having things break after an upgrade.
As long as it's a minority market, their efforts will be half-hearted.
That said, the only PC I ever owned, an HP, had things break after an update of Windows - the graphics card and audio drivers. never quite got them working right again, so I don't exactly have a favorable opinion of that famed easy usability of that OS either.
That wouldn't be a problem if OEMs sold computers with Linux pre-installed and fully supported. Dells would run a Dell distro of Linux that's properly tested on their hardware.