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Yes, I could live with a flat per-GB charge. The caps and "overage" penalties are what is annoying. Why do companies set their customers up to feel like they are doing something "wrong" by using more of their services?

WAY back when cell phones were first getting popular I got one through my employer. It was a personal phone, but they allowed employees to get personal phones through their business plan. I paid a very modest monthly flat fee and then $0.10/minute for usage. No caps. $0.10/minute for voice sounds absurd today but then it was quite reasonable and the costs were completely predictable.



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